Relevance verified: 2026-05-11
What This Policy Covers
When you visit goldwincasino-canada.com, small data files called cookies are placed on your device. This policy explains what those files are, why we use them, who else may place them through our platform, and what choices you have as a visitor. It applies to all users accessing the site from Canada, including residents of British Columbia, Ontario, Alberta, and every other province and territory.
Goldwin Casino operates this website from 1025 Georgia St W, Floor 12, Vancouver, BC V6E 3N9. Our data practices are shaped by federal and provincial privacy legislation applicable to Canadians, including the Personal Information Protection and Electronic Documents Act (PIPEDA), the Personal Information Protection Act (PIPA) as it applies in British Columbia, and Canada’s Anti-Spam Legislation (CASL) where tracking technologies relate to electronic communications. We also follow the general consent principles that Canadian regulators have consistently applied to online data collection.
If you have questions about anything in this policy, you can reach our support team at [email protected] or by calling +1 (604) 555-9147.
What Cookies Are
A cookie is a small text file that a website stores on your computer, phone, or tablet when you visit. It gets sent back to the originating site each time you return, or it may be transmitted to other websites that recognise it. Cookies are not programs and they cannot carry viruses or install software. They hold information about your visit, your preferences, or your browsing behaviour, depending on their purpose.
Beyond traditional cookies, similar technologies are sometimes used to achieve the same result. These include web beacons (also called pixel tags), local storage objects, and session tokens. For the purposes of this policy, references to cookies include these related technologies unless we specify otherwise.
Categories of Cookies We Use
Strictly Necessary Cookies
These cookies keep the core functions of goldwincasino-canada.com running. Without them, you could not log into your account, navigate between pages reliably, or use the cashier. They are active for the duration of your session or for a short period afterward and are not used for marketing or tracking purposes. Under Canadian privacy law, consent is not required for cookies that are genuinely necessary to deliver a service you have actively requested. These fall into that category.
Examples of what strictly necessary cookies do on our site include maintaining your logged-in state, remembering the contents of a session before completion, and enforcing age verification checks consistent with the 19-plus access requirement applicable to gambling services in Canada.
Functional Cookies
Functional cookies remember choices you make so the site behaves according to your preferences across visits. If you have set a preferred language, adjusted display settings, or indicated how you would like to receive notifications, those preferences are retained through functional cookies. They improve usability without contributing to advertising profiles.
These cookies persist beyond your session but are not permanent. They expire after a defined period, typically between 30 and 90 days, and are refreshed when you interact with the relevant setting again.
Analytics and Performance Cookies
We use analytics cookies to understand how visitors use the site. This includes which pages get the most traffic, how long users spend in particular areas, what devices and browsers access the platform, and where users typically leave the site. The data collected through analytics cookies is aggregated. It does not identify you personally.
This information helps us improve goldwincasino-canada.com, identify technical issues before they affect large numbers of users, and understand which parts of the platform serve Canadian players well and which could be improved. We use Google Analytics for this purpose. Google Analytics operates under its own terms and privacy policy. The data Google collects through our site is processed in accordance with those terms, and Google may be required to transfer certain data internationally. Where applicable, we have configured Google Analytics to anonymise IP addresses before any data is recorded.
Under PIPEDA and PIPA, the collection of analytical data that can indirectly be linked to a device or individual still requires meaningful consent. Our cookie consent mechanism addresses this.
Marketing and Advertising Cookies
Marketing cookies track your activity across websites to build a profile of your interests, which is then used to display relevant advertising. These cookies may be placed by us or by third-party advertising networks we work with. They are used to ensure that the promotions and offers you see on other websites, including our welcome package of up to CA$1,000 plus 250 free spins, are more likely to reflect services you have genuinely expressed interest in.
Marketing cookies may track:
- Whether you have previously visited goldwincasino-canada.com
- Which promotional content you viewed or clicked on
- Your general geographic location at the province level
- Browsing behaviour across participating websites in an advertising network
CASL and PIPEDA both carry requirements around meaningful, informed consent before personal data is collected for marketing purposes. Marketing cookies are only placed where you have affirmatively indicated your consent through our cookie banner.
Session Replay and Behavioural Analysis Cookies
We may use session analytics tools that capture anonymised recordings of how users interact with specific pages, such as where a cursor moves, what gets clicked, and how far a page is scrolled. These tools help our development team identify usability problems that aggregate data alone would not reveal. The recordings are anonymised before storage and are not linked to your account or personal identity.
Third-Party Cookies
Several of the cookies placed on your device when you visit goldwincasino-canada.com originate from third parties whose services we have integrated into the platform. We do not control how these third parties handle the data their cookies collect, and we recommend reviewing their respective privacy policies if you want a complete picture of their data practices.
Third-party services that may place cookies through our site include:
Google Analytics and Google Tag Manager – Used for traffic analysis and event tracking. Google’s privacy policy is available at policies.google.com/privacy.
Meta Pixel (Facebook) – Used to measure the effectiveness of advertising we run through Meta platforms and to create custom audiences for promotional campaigns. Meta’s data policy is available at facebook.com/policy.
Game Software Providers – Our game library draws on content from providers including Evolution, Pragmatic Play, Play’n GO, Playtech, PG Soft, Hacksaw Gaming, BGaming, Nolimit City, Evoplay, Ezugi, and others. These providers may set their own cookies when you launch their games. The cookies are generally functional (keeping the game session active) but may in some cases include analytics components. We recommend reviewing the privacy policies of specific providers if you have concerns about any individual studio.
Live Chat and Support Tools – Our 24/7 customer support interface uses a third-party platform to manage live chat sessions. This service may set functional cookies to maintain conversation continuity.
Payment Processors – When you access the cashier and use a payment method such as Visa, Mastercard, Apple Pay, Google Pay, Bitcoin, Ethereum, or USDT, the relevant payment processor may place cookies as part of their fraud prevention and session verification processes. These are typically strictly necessary for the transaction to complete.
Cookie Lifespan
Cookies have a defined lifespan that determines how long they remain on your device. Session cookies are deleted automatically when you close your browser. Persistent cookies remain for a fixed period and are deleted either when they expire or when you clear them manually.
The approximate lifespans for cookie categories on our site are as follows. Strictly necessary cookies last for the duration of your session or up to 24 hours. Functional cookies last between 30 and 90 days. Analytics cookies typically last 13 months, in line with Google Analytics default configurations. Marketing cookies vary by provider and typically last between 30 and 180 days. If you clear your browser cookies, all of these timers reset.
Your Rights as a Canadian User
Consent and Withdrawal
When you first visit goldwincasino-canada.com, a cookie consent banner appears giving you the option to accept all cookies, select specific categories, or decline non-essential cookies. Strictly necessary cookies do not require your consent because they are required for the site to function. For every other category, your explicit agreement is required before those cookies are placed.
You can change your consent preferences at any time by accessing the cookie settings link in the footer of the site. Withdrawing consent does not affect the lawfulness of any data collected while your consent was active, but it stops future collection under those categories going forward.
Access and Correction
Under PIPEDA and BC’s PIPA, you have the right to request access to personal information we hold about you, including information collected through cookies where it can be linked back to you as an identified individual. You also have the right to request correction of inaccurate data. To make either of these requests, contact us at [email protected].
Deletion
You can request that personal data we hold about you be deleted, subject to our legal obligations. Some information may need to be retained for compliance, fraud prevention, or regulatory reporting purposes connected to our gaming licence (ALSI-202411012-FI1). Where deletion is possible, we will action it within a reasonable timeframe and confirm in writing.
Complaints
If you believe we have not handled your data in accordance with applicable Canadian privacy legislation, you have the right to lodge a complaint with the Office of the Privacy Commissioner of Canada (OPC) at priv.gc.ca or, for BC residents, with the Office of the Information and Privacy Commissioner for British Columbia at oipc.bc.ca.
Managing Cookies Through Your Browser
Every major browser gives you direct control over cookies through its settings. The process differs slightly between browsers, but the outcome is the same: you can view cookies currently stored by any website, delete specific cookies or all cookies at once, and configure your browser to block some or all new cookies going forward.
Useful links for the most widely used browsers:
- Google Chrome: Settings > Privacy and Security > Cookies and Other Site Data
- Mozilla Firefox: Options > Privacy and Security > Cookies and Site Data
- Apple Safari: Preferences > Privacy > Manage Website Data
- Microsoft Edge: Settings > Cookies and Site Permissions > Cookies and Site Data
Blocking all cookies will affect your ability to use goldwincasino-canada.com properly. Specifically, you will not be able to stay logged in, complete transactions in the cashier, or use certain features that rely on session data. We recommend blocking only non-essential cookies if full site functionality is important to you.
For mobile devices, cookie management is typically accessible through the browser app’s privacy settings, or through device-level settings for in-app browsers.
Opt-Out Tools for Specific Third Parties
For Google Analytics specifically, you can prevent data collection by installing the Google Analytics Opt-Out Browser Add-on available at tools.google.com/dlpage/gaoptout. For interest-based advertising more broadly, the Digital Advertising Alliance of Canada offers an opt-out tool at youradchoices.ca that covers a range of participating ad networks.
Do Not Track Signals
Some browsers allow users to send a “Do Not Track” signal to websites they visit. There is currently no agreed technical standard for how websites must respond to these signals in Canada. Goldwincasino-canada.com does not currently modify its cookie behaviour in response to Do Not Track signals, but our consent-based approach to non-essential cookies means that declining cookies through our banner achieves the same outcome: non-essential cookies are not placed on your device.
Cookies and Responsible Gambling Compliance
Certain cookies on our platform serve purposes directly tied to our responsible gambling obligations. These include cookies that support age verification, enforce self-exclusion settings you have activated, and track session duration for users who have enabled time-reminder features. These are treated as strictly necessary because they support legal compliance and player protection measures required under our Curacao Gaming Control Board licence and the standards applicable to operators serving Canadian players.
If you have used our responsible gambling tools, including deposit limits, session limits, or self-exclusion, clearing your cookies does not remove the settings you have established. Those restrictions are stored at the account level, not in a browser cookie. However, certain client-side reminders may rely on local storage, so clearing your cache could affect how those notifications behave on your specific device. Your account-level protections remain in place regardless.
Changes to This Policy
We review this Cookie Policy periodically and update it to reflect changes in the technologies we use, the third parties we work with, or updates to applicable Canadian privacy legislation. If we make material changes that affect how your data is handled, we will provide a notice on the site before the changes take effect. Continued use of goldwincasino-canada.com after such a notice constitutes your acknowledgment of the revised policy.
Contact Us
For any questions or requests related to this Cookie Policy, our data practices, or your rights as a Canadian user, please reach out through any of the following channels:
Goldwin Casino Canada 1025 Georgia St W, Floor 12 Vancouver, BC V6E 3N9
Email: [email protected] Phone: +1 (604) 555-9147
Our support team is available 24 hours a day, 7 days a week, and can route privacy-related enquiries to the appropriate person if a standard support agent cannot address your specific concern directly.
Goldwin Casino is intended for players aged 19 and over. Gambling is not a way to address financial difficulties. If gambling is affecting you or someone you know, confidential support is available through the Responsible Gambling Council at responsiblegambling.org or ConnexOntario at 1-866-531-2600.